Below the Surfce / Episode 02
"Nobody's Coming To Help"
Ky Benford, KBG Welding and Austin Steel Company: Ky Benford on turning welding skills into KBG Welding and Austin Steel Company, hiring mistakes, and getting out of survival mode. Episode 02 of Below the Surfce, the Surfce podcast.
About this episode
Survival mode can build a business, but it can also trap you in it. Ky Benford reveals the hard transition from being a skilled welder who owned a job to becoming a real business owner running KBG Welding and Austin Steel Company.
If you’re an entrepreneur, tradesperson, or anyone trying to turn hands-on work into a scalable company, this conversation is packed with hard-earned lessons from the field. Ky explains how an early welding skill turned into a full-circle career, how hiring the wrong people can quietly derail growth, and why learning the difference between a welder and a fabricator changed everything.
About Ky Benford
Ky Benford runs KBG Welding and Austin Steel Company.
What we talked about
- 00:00Welcome to the Below the Surfce Podcast
- 00:24Meet Ky Benford and his two businesses
- 01:24How Ky got introduced to welding
- 03:19The interview question that changed everything
- 04:38The “welderpreneur” mindset and early business struggles
- 06:29Survival mode, hiring, and finding fabricators
- 08:31Soft skills and wearing every hat
- 12:20The biggest day-to-day challenge: scheduling
- 14:57Why balance is hard in entrepreneurship
- 18:43Hiring the right people to grow
- 22:26Why new technology matters for every business
- 28:13Adapting as a leader and business owner
- 34:35The message Ky would leave the next generation
- 36:46The handrail project that tested everything
- 42:41Where to find Ky and his businesses
Sound familiar?
See where your hours go.
Running a fabrication shop? Bids, material orders, job costing, and crew schedules eat the hours you should be spending on the work. We find where your hours go and where revenue slips through, then build the software that fixes it, so you can take on more work and still get your evenings back. The discovery call and demo build are free, so you see it working before you commit.
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Be on the show
Run a business? Tell your story.
We're always looking for founders and owners with a story worth hearing: how you started, what went wrong, and what you'd do differently. Recording takes about 30 minutes, online.
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